Blogs

Hey there, internet! You know me—or maybe you don’t. You've probably just seen my name flash across your screen as "Samantha" in a live chat window, or heard my overly cheerful voice…

Operating a company in New Hampshire is getting more and more challenging all the time. The customers want quicker replies, the competition in the market is increasing day by day,…

In the smart home industry, innovation doesn’t stop at cutting-edge hardware, it extends to the people who support it. At Nagog, we specialize in customer service solutions that help technology…

In today’s e-commerce landscape, customers are not just investing in products. They are investing in reassurance, guidance, responsiveness, and trust. Even beautifully designed, high-quality products can lose their appeal if…

Running a business in Nashua, you are already familiar with the situation. The competition in the market is fierce, consumers are expecting more and more, and the task of hiring…

Who are we working with? Our client is a global e-commerce company specializing in smart home and security solutions. Their product line includes a wide range of cameras such as…

Partnership Overview When one of our valued partners, Yousky, began expanding its e-commerce operations globally, they faced growing challenges in maintaining fast, high-quality customer support across multiple markets. By partnering…