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Customized BPO Solutions for a Wide Range of Services

Our flexible and scalable BPO pricing is designed to meet the needs of various industries and service types, including Help Desk Support, Network Management, Back Office Services, and more. With customizable plans for businesses of all sizes, we offer cost-effective and efficient support across multiple channels.

Choose the plan that best fits your business requirements, whether you’re looking for part-time support or 24/7 coverage.

Our Pricing Options: Choose What Works Best for You

Option 1 : Shared Agents

Ideal for small businesses or projects with moderate call volumes. Our agents handle multiple clients while still delivering personalized support for your business needs.

Basic Plan

Coverage: 9 AM – 6 PM EST

Minutes per Month: 400

Channels: Calls Only

Languages: English

Support Hours: 8 hours of coverage

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Gold Plan

Coverage: 9 AM – 9 PM EST

Minutes per Month: 800

Channels: Calls Only

Languages: English

Support Hours: 12 hours of coverage

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Platinum Plan

Coverage: 9 AM – 9 PM EST

Minutes per Month: 800

Channels: Calls, Email, Social Media, Live Chat

Languages: English

Support Hours: 12 hours of coverage

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Option 2 : Exclusive Agents

Perfect for businesses with high support demand. Dedicated agents work exclusively on your project to ensure focused and consistent service.

1 Dedicated Agent

Bundle per Month: 1000

Languages: English

Support Hours: 8 hours per day, Monday to Friday

Channels: Calls, Email, Social Media, Live Chat

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2 Dedicated Agents

Bundle per Month: 2000

Languages: English

Support Hours: 24/7 coverage

Channels: Calls, Email, Social Media, Live Chat

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Key Benefits of Any Package

No matter which option you choose, you will get the following:

1. Exclusive Team Lead Quality Assurance Manager

To ensure the highest quality of service and continuous improvement.

2. Exclusive HR Manager

For smooth agent onboarding and management.

3. Customized Platform

Record every customer interaction for better tracking and analysis.

4. Exclusive Success Manager

Dedicated to ensuring your customer service goals are achieved.

5. Monthly Reports & Product Training

Detailed performance reports and training sessions to keep your team up to date.

6. Flexible Service Cancellation

Cancel or modify services at any time, with no long-term commitments.

Our Sourcing Process: Tailored to Your Business Needs

At Nagog Innovation, we ensure that the talent we source seamlessly integrates into your team for optimal results. Here’s how our efficient process works:

Let’s Find the Right
Solution—Together.

Talk to our team, and we’ll tailor a support package that fits your goals, team size, and budget.

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Request A Quote

Let’s Build Your Ideal Support Team
Tell us your needs, and we’ll create a customized solution tailored to your business goals.

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